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Claims Customer Service Representative

Stivers
Full-time
Remote friendly (St Louis)
Worldwide

Job Title: Automotive Claims Representative

Pay: $19-21

Hours: Monday - Friday (8am - 5pm) and one late shift per week, either 9-6 or 10-7 - Hybrid Schedule

Start Date: ASAP


We are seeking an Automotive Claims Representative in Fenton, MO. The Automotive Claims Representative is responsible for answering incoming calls, assisting customers with initiating insurance claims, ensuring accounts are in good standing, and accurately entering claim details into the system.


As an Automotive Claims Representative, you will be responsible for:

  • Properly qualifying and initiating all new claim records
  • Servicing of inbound, claim related calls and emails
  • Managing documents (emails and faxes) and properly adding them to the claim records
  • Producing, recording and processing claims letters

The ideal candidate for this role will have:

  • 1 year of Claims experience (Preferably in Auto industry)
  • Associates Degree
  • Demonstrable ability to multi-task and adhere to deadlines
  • Well-organized with a customer-oriented approach
  • Great communication and people skills
  • Bilingual (Spanish) (Preferred)

Ready to take the next step? Apply now for this Automotive Claims Representative role in Fenton, MOβ€”or contact us to learn more!