Customer Service Representative

We have partnered with an Industry Leader in San Antonio, who specializes in providing engineering components for the Semiconductors industry. The ideal candidate enjoys talking to people and proactively solving issues.

Responsibilities

• Communicate with customers via phone, email and chat
• Provide knowledgeable answers to questions about product, pricing and availability
• Work with internal departments to meet customer's needs
• Data entry in various platforms

Qualifications

Must maintain 100% commitment to safety policies and procedures.

• Partners with Regional Sales Manager to provide sales quotes

• Processes incoming inquiries into company sales system

• Quotes customers using working knowledge of product

• Successfully achieves budgeted Service Center sales goals

• Assists A/R personnel in creating and establishing new accounts and follows up on collections

• Coordinates with Account Managers and Service Center management to keep account activities updated