Customer Service Representative

Our client, a waste management services provider is seeking a full time Customer Service Associate to join their team in Christiansburg, VA. The ideal candidate for this role will have previous administrative experience, be a self starter, and comfortable working in a fast-paced environment. This role will be responsible for receiving routine customer calls and complaints, and delivering superior customer service in a prompt and respectful manner.

DETAILS

• Respond to inbound and outbound customer service calls
• Resolve billing issues, service inquiries and cancellations
• Enter service data into computer system for billing and scheduling purposes
• Log and update customer interactions into system

QUALIFICATIONS

• Associate's degree preferred
• Minimum of 3 years of related experience
• Experience in the Solid Waste Industry preferred
• Microsoft Office proficiency

PAY/BENEFITS

• $18-20/hour
• Company benefits & PTO