Position: Customer Service Representative
Location: Nashville , TN- Hybrid
Duration: 12 Months
Distinguishing Features: An employee in this class handles moderately complex activities for a regulatory board necessary for the execution of statutes and mandates licensing processes.
1. Reviews licensure/application, permits, and certifications for status, completeness, accuracy, and eligibility requirements based on policy, procedures, and law.
2. Makes a recommendation to accept or reject the application in accordance with pertinent laws, rules, and regulations, and forwards recommendation to supervisor for approval.
3. Makes determinations on requests for reciprocity and renewal, per policy, procedures, and law.
4. Evaluates licensing certificates, registration, or other statements of authority for completeness, accuracy, and eligibility requirements.
5. Ensure that licenses and reports are completed accurately.
6. Ensures mandates and pronouncements are implemented as assigned.