If so, we invite you to bring your talents to the most magical place on earth as a Disney Vacation Club Associate.
Disney Vacation Club (DVC) Associates serve as the first point of contact for Guests exploring Membership, offering personalized interactions across multiple platforms—including in-person, phone, chat, and virtual meetings. In this service-oriented, multi-functional role, Associates support both sales and operations with a strong focus on enhancing the Member experience. DVC Associates must embody a deep understanding of the Disney brand and our counselor sales approach. The role is team-driven, with incentive pay aligned to collective sales performance.
This is a Full-Time role.
Partner with area leadership to complete administrative tasks relating to the Disney Vacation Club (DVC) sales center operations and Guest interactions
Maintain show readiness at all scheduled locations, including the sanitation of all collateral items
Help resolve Member and Guest concerns or issues
Display great working relationships with resort, vendors, and community partners
1+ year background in hospitality or other customer-centric industries where anticipating guest needs is key
~ Strong organizational skills and attention to detail to assist with sales center operations and guest interactions
~ Ability to proactively engage with guests in both indoor and outdoor environments, maintaining a high level of service and enthusiasm across all weather conditions
~ Full-time availability, including weekends, holidays, and variable shifts based on business needs
~ Proficiency with computers: Apple/Windows-based systems.
Strong knowledge of and genuine affinity for the Disney brand, consistently meeting Guest expectations
Proficiency with iOS and Android operating systems, including iPad or other tablet usage
High School diploma or equivalent
Our Benefits: Disney offers a rewards package to help you live your best life. 67 per hour. A performance incentive may be provided as part of the compensation package and will align with our sales revenue targets and focus on overall team performance.