Insight Global is seeking an enthusiastic and motivated professional to support one of our top-producing Account Managers on a one-to-one basis. This role will be responsible for general sales, administrative, and consultant support. The ideal candidate will act as a liaison between our customers, consultants, account management and back-office functions. This role includes daily interactions with onsite consultants and customers and requires strong organizational and interpersonal skills.
What You’ll Do:
•Sales Support
o Support the Account Manager with administrative and customer service tasks
o Generate and manage leads and call sheet targets
o Create and update sales documents, decks, and reports
o Use and maintain CRM systems and tools
o Attend and host meetings as needed with both external clients and internal teams
o Build and maintain relationships with Hiring Managers as an extension of the Account Manager
o Partner with Strategic Accounts to understand and help meet their expectations and priorities for account success
o Attend and contribute to field initiatives, sales events, morning Zone meetings, trainings, company/team calls, quarterly wraps, goals, and reports
•Administrative Support
o Coordinate with recruiters to manage paperwork, compliance, and payroll requirements for new hire onboarding
o Create and maintain systems to assist Account Manager in sales and recruiting related efforts, including but not limited to: candidate and consultant tracking, business pipeline documents, invoicing spreadsheets, etc.
o Perform various ad-hoc tasks such as creating org charts, SOWs, market research, managing ABOL accounts, running credit checks, processing write off approvals, and completing cyber trainings
o Assist with AM-specific tasks such as submitting expenses, mailbox management, sales activity documentation, and weekly statistics
o Partner with Evergreen to support advanced services within the AM’s portfolio as needed
•Consultant Support
o Manage and coordinate engagement activities for contractors, recruiters, and Account Managers in accordance with the outlined Engage structure/Consultant Roster
o Strategically leverage the Engage process to identify business, maintain a brand of care, and increase market share with our clients
o Prioritize accuracy of system end dates and contract ending emails
o Handle any consultant questions, issues, or escalations related to payroll, benefits, expenses, timesheets, etc.
o Ensure timely and proper entry, approval, verification, and commission releases as it pertains to timesheets
What You’ll Need to Succeed:
• Effective time management and workload prioritization skills
• Flexibility to both work autonomously and collaboratively as a part of a team
• A sense of urgency and ability to work in a fast paced, ever-changing environment
• A passion for problem solving and a solution-oriented mindset in the face of challenges
• Ability to effectively communicate both verbally and in writing (articulating messages, information, and ideas to a diverse audience)
• Strong relationship building skills, professionality, and the ability to build with internal and external audiences
• Demonstrated proficiency in Word, Excel and PowerPoint with solid computer skills
• Eagerness and aptitude to learn, grown and develop
• The desire, initiative, and creativity to provide value to your account manager and their specific business in a way that allows them to level up and thrive as a salesperson