Customer Service Representative

Job Title: Customer Service/Data Entry Rep

Location: Buffalo, NY

Industry: Oil & Gas

Pay: $20/hour temp, $55-$56k upon conversion

Benefits: This position is eligible for medical, dental, vision, and 401(k).

This position is a 3-4 month contract duration with potential conversion to a direct hire.

About Our Client:

Addison Group is partnering with a well-established Oil & Gas company headquartered in Fort Worth. This organization is known for its collaborative and fast-paced culture, offering strong growth potential and a dynamic, team-oriented environment.

Job Description:

Our client is hiring a Customer Service & Data Entry Rep to support investor onboarding efforts for a growing organization. This is a vital, detail-focused role responsible for reviewing investor documentation, tracking onboarding progress, and supporting internal compliance efforts.

Key Responsibilities:

• Review and process investor documents to ensure accuracy and regulatory compliance
• Communicate with internal teams and external clients to gather missing or incomplete information
• Track progress using CRM systems and assist with internal reporting
• Identify and resolve data inconsistencies or documentation gaps
• Provide general administrative support, including front desk coverage as needed

Qualifications:

• High School Diploma required
• 3+ years of experience in customer service, operations, or administrative support
• Proficient in Microsoft Office; experience with CRM or document management systems is a plus
• Excellent attention to detail and strong organizational skills
• Ability to handle confidential information in a high-volume, deadline-driven environment
• Experience in financial services or investment-related industries is preferred, but not required

Perks:

• Fun, collaborative team environment
• Opportunity for growth and advancement
• Recognized as a top workplace with a culture focused on accountability, excellence, and communication
• Dental, Vision, Medical, 401(k)

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request